Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, set the rules for your use of lafayettepaintpros.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they affect your legal rights.
By accessing or using the Website, you agree to follow these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without notice. If you keep using the Website after changes are posted, that means you accept the revised Terms. The Website is intended for users in the United States and its territories. You also confirm that you are old enough to enter into a binding agreement and that you meet these location requirements.
Our Privacy Policy explains how we collect, use, and protect personal information, and it is part of these Terms by reference. By using the Website, you confirm that you have reviewed the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
Lafayette Paint Pros is a locally owned painting company serving Lafayette, Louisiana, and the surrounding Acadiana area. Through the Website, we share information about our residential and commercial painting services, including interior painting, exterior painting, cabinet refinishing, drywall repair, pressure washing, color consultation, and related home improvement work.
The Website also gives homeowners and consumers a way to:
- Request free estimates for painting projects
- Send service questions and contact requests
- Learn more about our painting methods and materials
- Browse examples of completed work
We are a licensed, insured, and locally operated painting company — not a lead-generation platform. Any services quoted or performed through this Website come directly from Lafayette Paint Pros and our trained crew members.
2. Form Submission and Contact Consent
When you submit a form on the Website, including an estimate request, contact form, or service inquiry, you allow us to use your information as described in the Privacy Policy. You also give us permission to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out at any time by replying STOP to texts, using the unsubscribe option in emails, or reaching out to us using the contact details below.
You agree that:
- The information you provide is true, accurate, and complete.
- We may record or monitor calls for quality and training purposes.
- We may contact you about estimates, scheduling, or service-related questions.
3. Eligibility and Authority
You may use the Website only if you are able to enter into a binding contract and meet all of the following:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, property management company, or other organization, you represent that you have the authority to bind that entity.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices for informational purposes related to our painting services. All rights not expressly granted here remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with Lafayette Paint Pros, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website or its servers.
- Gather user information for unsolicited outreach.
- Misrepresent your identity or impersonate another person.
- Copy, frame, monitor, or alter Website content without our written permission.
- Reverse engineer the Website or remove security protections.
- Use our trademarks, logos, or branding without authorization.
We may suspend or end access immediately if these Terms are violated.
6. User Content and Feedback
You may submit reviews, testimonials, feedback, messages, or photos of completed projects through the Website. You keep ownership of your content, but you grant Lafayette Paint Pros a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display that content for marketing, promotional, and business purposes.
You represent that:
- You own the content or have permission to submit it.
- The content does not break any laws or infringe the rights of others.
- Any photos you provide show work completed by Lafayette Paint Pros or are shared with proper authorization.
We may use reviews, testimonials, and feedback without compensation or additional approval.
7. Links and Third-Party Sites
The Website may include links to third-party websites, suppliers, or tools such as paint manufacturer sites, color resources, or financing partners. These links are offered for convenience only. We do not control and are not responsible for the content, accuracy, or practices of those third parties. Your use of those sites is governed by their own terms and policies.
8. Estimates, Quotes, and Service Agreements
Estimates and quotes provided through the Website or during consultations are based on the information available at that time and may change after a physical inspection of the property. Final pricing can be affected by:
- Surface condition and prep needs
- Scope changes discovered during the project
- Material price changes
- Access issues or other unexpected conditions
Before any work begins, you will receive a formal written service agreement. That service agreement, not the online estimate, is the binding contract for the project.
9. Premier Partners and Communications
Lafayette Paint Pros may work with local businesses, suppliers, or service providers in Lafayette and the Acadiana region to support the services we offer. By submitting your information, you authorize us and our trusted partners to contact you about relevant home improvement products, services, or promotions using automated technology, including phone or email. Consent is not required to purchase services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
If you choose to work with any third-party service providers, suppliers, or subcontractors mentioned through the Website, any dispute is strictly between you and that third party. You release Lafayette Paint Pros from claims connected to those disputes.
Louisiana residents acknowledge and agree to this release in line with applicable Louisiana law.
11. Intentional False Information
Submitting false contact details, property information, or project descriptions may lead to a refusal of service and possible legal liability. You agree to indemnify Lafayette Paint Pros for any losses, damages, or costs that result from false or misleading information you provide.
12. Proprietary Rights
All content on the Website, including text, images, project photos, logos, trademarks, service marks, and design elements, belongs to Lafayette Paint Pros or its licensors. No ownership interest is transferred to you through your use of the Website. Unauthorized use of our intellectual property is strictly forbidden.
13. Reliance on Information
Website content, including pricing, service descriptions, timelines, and project examples, is provided for general information only. While we work to keep information accurate, it may become outdated, incomplete, or change over time. We make no guarantee that Website content is complete or error-free. Always confirm details directly with our team.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time, with or without notice. We may also revise service offerings, pricing, or policies as business needs change. Some parts of these Terms remain in effect after termination, including disclaimers, limitations of liability, indemnification, and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
Lafayette Paint Pros disclaims all warranties, whether express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of Website content
We do not guarantee that the Website will be uninterrupted, free from errors, or free from viruses or other harmful elements. You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by applicable law, including Louisiana law:
- Lafayette Paint Pros is not liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the Website.
- Our total aggregate liability for claims related to the Website is limited to $100 or the amount you paid us for services through the Website, whichever is greater.
Some jurisdictions, including Louisiana, may not allow certain limitations. In those cases, liability is limited to the minimum extent permitted by law.
17. Indemnification
You agree to defend, indemnify, and hold harmless Lafayette Paint Pros, its owners, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of:
- Your violation of these Terms
- Your use or misuse of the Website
- Content you submit
- Your dealings with our company or service providers
- Any property damage or injury connected to your project, except to the extent caused by our negligence
18. DMCA and Infringement Notices
If you believe material on the Website infringes your copyright, send a notice to our designated agent:
DMCA Agent
Lafayette Paint Pros
Lafayette, LA 70501
Include:
- A description of the copyrighted work and where it appears on the Website
- Your contact information, including name, address, phone number, and email
- A statement that you believe the use is not authorized
- A statement, under penalty of perjury, that the notice is accurate and that you are authorized to act
- Your physical or electronic signature
False claims may create liability under federal law.
19. Electronic Communications
By using the Website or submitting forms, you agree to receive communications from Lafayette Paint Pros electronically, including by email, text message, or Website postings. You also agree that electronic communications satisfy any legal requirement that the communication be in writing.
20. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising from or relating to these Terms or your use of the Website shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
- Location: Lafayette, Louisiana (or mutually agreed location)
- Governing Law: The Federal Arbitration Act and Louisiana law
- Claims of $10,000 or less may be resolved by written submission without an in-person hearing
- No class actions or jury trials are allowed — disputes must be handled individually
- The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction
Either party may seek injunctive relief in court to protect intellectual property rights while arbitration is pending.
21. Choice of Law and Venue
These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any dispute not subject to arbitration must be brought in state or federal courts located in Lafayette Parish, Louisiana. You consent to personal jurisdiction in those courts.
22. Service Area
Lafayette Paint Pros provides painting services throughout Lafayette, Louisiana, and the surrounding Acadiana area, including but not limited to:
- Lafayette
- Broussard
- Youngsville
- Carencro
- Scott
- Duson
- Breaux Bridge
- New Iberia
- Opelousas
- And other communities in Acadiana
The Website is operated from Lafayette, Louisiana. If you access it from outside the United States, you do so at your own risk and are responsible for complying with local laws.
23. Force Majeure
Lafayette Paint Pros is not responsible for delays or failures to perform services caused by events outside our reasonable control, including but not limited to:
- Natural disasters, hurricanes, tropical storms, or flooding (common in Louisiana)
- Extreme heat, humidity, or poor weather conditions affecting paint application
- Power outages or utility interruptions
- Material shortages or supply chain disruptions
- Labor disputes
- Government actions or public health emergencies
- Pandemics or epidemics
We will make reasonable efforts to communicate delays and reschedule impacted projects as quickly as possible.
24. Louisiana Consumer Notice
Louisiana consumers may contact the Louisiana Attorney General's Consumer Protection Division for complaints or questions:
Louisiana Attorney General
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005
Phone: (225) 326-6465 or (800) 351-4889
Lafayette Paint Pros is committed to ethical business practices and compliance with all Louisiana consumer protection laws.
25. Statute of Limitations
Any claim related to the Website or these Terms must be filed within one (1) year from the date the claim arises, unless a longer period is required by applicable Louisiana law. Claims not filed within that period are permanently barred.
26. Severability, Waiver, and Entire Agreement
If a court of competent jurisdiction finds any part of these Terms invalid or unenforceable, the remaining provisions will stay in full force and effect. Headings and section titles are provided for convenience only and do not affect interpretation.
These Terms, along with our Privacy Policy and any written service agreements, make up the entire agreement between you and Lafayette Paint Pros regarding your use of the Website.
If we do not enforce any provision, that does not mean we waive that provision or any other provision.
27. Miscellaneous
Use of the Website does not create a joint venture, partnership, franchise, or employment relationship between you and Lafayette Paint Pros. These Terms do not create rights for any third parties. We may assign our rights under these Terms without restriction. You may not assign your rights without our prior written consent.
28. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Lafayette Paint Pros
Lafayette, LA 70501
Phone: (337) 555-0199
Email: [email protected]
We are glad to help with questions about our policies, services, or your experience with our company.
© 2025 Lafayette Paint Pros. All rights reserved.
